Integrative Therapies

Patient Advocacy

At BMC, we work hard to meet our patient’s expectations. However, at times we may not succeed in doing so. We recognize that all patients and their families have the right to file a complaint. We always encourage patients and their loved ones to speak directly with the particular staff member or manager of the department in which a problem has occurred. However, if these attempts do not resolve the situation, or if a patient or family member feels uncomfortable addressing their problem within the department, a patient advocate is happy to help.

BMC Patient Bill of Rights and Responsibilities